At Shileon we value and respect your privacy. This Privacy Policy describes how we collect, use and protect your personal data when you visit and make purchases on our website (shileon.com), in compliance with the General Data Protection Regulation (GDPR) of the European Union and the Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights (LOPDGDD).
The person responsible for the processing of personal data collected through this website is:
Headline: Shileon
CIF/NIF: 24194325G
Registered office: Laurel de la Reina 15, La Zubia, Granada (Spain)
Contact e-mail address: info@shileon.com
In Shileon we process the information provided by interested parties for the following purposes:
Order management and invoicing: Process your purchases, ship the products to the indicated address and issue the corresponding invoices.
Customer service: Resolve your doubts, complaints, incidents or questions about our products and services.
Commercial communications: Send you offers, news and promotions about our products (only if you have given your express and prior consent to do so).
Compliance with legal obligations: Respond to legal, fiscal or administrative requirements required by law.
The legal basis for the processing of your personal data varies according to the purpose:
Contractual execution: It is strictly necessary to process, ship and invoice the orders you place in our store. Without this information we will not be able to process your purchase.
Consent: To send commercial communications and newsletters. You may withdraw this consent at any time without affecting your purchases.
Legal obligation: To comply with our tax and accounting obligations before the competent authorities.
Your personal data will be kept for the duration of the contractual or commercial relationship with us.
Once this relationship is terminated, the data will be duly blocked for the period of time required by law. applicable legal deadlines (e.g., 6 years for accounting and tax purposes under Spanish law) to cover possible liabilities arising from the processing. After this period, they will be securely deleted.
In order to provide you with our services and to receive your orders anywhere in the world (Europe, USA, etc.), it is necessary to share part of your data with third party providers who provide us with support services. These recipients are:
Transportation and logistics companies: They need your contact information and address to deliver your orders.
Payment gateways and financial institutions: To securely manage the payment of purchases.
Tax and accounting advice: To comply with our tax obligations.
We guarantee that all our suppliers comply with current security and privacy regulations, limiting the use of data exclusively to the contracted service.
Any person has the right to obtain confirmation as to whether or not Shileon is processing personal data concerning him/her. As a user, you have the following rights:
Access: Know what personal information we have about you.
Rectification: Modify data that is inaccurate or incomplete.
Deletion («Right to be forgotten»): Request the deletion of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
Opposition: object to us processing your data for specific purposes (such as marketing).
Limitation: Request the suspension of the processing of your data in certain cases stipulated by law.
Portability: Receive your data in a structured and commonly used format for transmission to another responsible party.
How to exercise them? You can exercise any of these rights by sending an e-mail to info@shileon.com, Please attach a copy of your ID card, passport or equivalent identity document so that we can verify your identity.
If you believe that the processing of your personal data is in breach of the law, you also have the right to file a complaint with the Spanish Data Protection Agency (AEPD). through its website: www.aepd.es.
